Standardized contract advocacy

The New Southbound Job Bank (hereinafter referred to as "the Platform") focuses on matchmaking for white-collar foreign talent in Taiwan, adopting a "recruitment agency model" where companies pay for the services, and job seekers pay nothing throughout the process . The Platform operates in accordance with the Employment Service Act and reminds all job seekers through the Platform that signing a contract is a crucial step in protecting their rights. Whether signing a referral service contract with a recruitment agency or an employment contract with a company, one should fully understand the contents of the contract before signing.

I. Three types of contracts you may sign during the job search process

II. Seven self-checks before signing the contract

1. Does the identity match? Is the agent or employer legally registered? You can check with the Workforce Development Agency .
2. Can you understand the terms and conditions? Foreign job seekers are advised to request a bilingual (Chinese and English) version to avoid a single-language version.
3. Is the fee appropriate? There are limits on the fees that agencies can charge job seekers (according to Article 35 of the Employment Services Act), and they are prohibited from collecting deposits or security deposits.
4. Are the working conditions specific? The job description, working hours, overtime pay calculation, and probationary period length should be clearly stated.
5. Does salary affect visa eligibility? The minimum salary for white-collar foreign workers (generally above NT$47,000) will affect the issuance of work permits.
6. Are the terms of termination and repatriation clear? Carefully review the penalties for early termination, airfare reimbursement, and non-compete clauses.
7. Is the scope of the personal data authorization reasonable? The resume should only be used for this recruitment and should not be resold or stored indefinitely.

III. Matters that should be included according to law

According to the Ministry of Labor's announcement, the standardized contract for employment services should include the following information:

• Party Information
• Services provided by private employment service agencies, including their contents and descriptions.
• Obligations and responsibilities of both parties
• Contract termination method
• Liability for damages

IV. Complaint Channels in Case of Disputes

• Labor rights disputes : Labor Bureau/Labor Department of the municipality or county where the dispute is located.
• Agency fees or illegal activities : Workforce Development Agency, Ministry of Labor, 1955 hotline (24 hours, multilingual)
• Rights of foreign workers : Please contact the Foreign Workers Consultation Service Center in your county or city.
• This platform : If any dispute involves a job opening matched through this platform, please contact service@tnstw.com . The platform will assist in clarifying the matter and refer you to the appropriate competent authority.

V. Commitments of this Platform

• The entire process is free for job seekers; job postings are published only after review.
• The resume information will only be used for this matchmaking event and will be used in accordance with the Personal Data Protection Act.
• All partner companies are legally registered Taiwanese companies and are required to comply with relevant labor laws.

Data sources: Workforce Development Agency, Ministry of Labor; Employment Services Act; Labor Standards Act; Personal Data Protection Act.